All that sparkles at Gaines Jewelry doesn't just come from what's under glass. The employees are gems too and so personable, honest and helpful. When you go in they take away any fear you may have. They can walk you through a special purchase for your intended while sticking to your budget. And I feel complete confidence taking my family treasures there for cleaning and repair. David Gaines and the family are wonderful, God fearing stewards, whose philanthropy show a measure of gratitude and compassion to the community and helping those in need. Thanks again for your help with my time pieces, to keep me on track.
Rebecca Gale-Gonzalez
Posted on Google May 7, 2025
Gaines Jewelry employees are always welcoming when I go in. Even if I'm in my scruffies and just need a battery! It doesn't matter if you're buying a $10,000 ring or $10 battery, they are right there helping you. ❤️ I am super glad I live near them, but if you don't live near them, it's worth the drive!
Jude Clark
Posted on Google May 6, 2025
Fantastic service! Very nice staff.
Randy King
Posted on Google May 5, 2025
Had a gold bracket repaired and a crystal replaced. They did an amazing job. Employees are very helpful and pleasant.
Barbara Woznicki
Posted on Google May 5, 2025
Fred Took the time to get a feel for what I was looking for… Ashley brought my ring back to life and very seamlessly. Next, waiting to see the finished product. Very professional and friendly service. Would highly recommend.
Rebecca Findlay
Posted on Google May 5, 2025
Love the selection and staff. Angela gift wrapped my bracelet and fitted my watch. Customer service is what brings people back, like me.
Richard Long
Posted on Website October 12, 2023
We have been customers of Gaines Jewelry for nearly 40 years. David, Mick, and their staff are consummate professionals and experts in their craft, with decades of jewelry experience. We have purchased multiple pieces of jewelry and watches, as well as had repair work done. We are completely satisfied and trust Gaines Jewelry to do things right, and they always have. We highly recommend Gaines Jewelry for all your jewelry needs.
John and Leslie Cote
Posted on Website June 29, 2023
My daughter is a single Mom so I always take my Grandson shopping for Mothers Day. Typically when I ask him what he wants to get his Mom he\'ll say a mug, or candle and one time he even wanted to get her a monster truck. LOL This year when I asked him he said he wanted to get her something special and expensive, because she is such a great Mom. I asked him what he had and mind and he said \"a diamond necklace.\" So we planned a trip to Gaines. We went to breakfast first, where we role played what he would say to the Jeweler/sales associate once we got to Gaines. I told him what his budget was and told him he had to do all the talking. I told him when we get to Gaines the Jeweler will look at me and ask if they can help me, so I told him I was going to point to him. Sure enough when we arrived to Gaines we were met by as beautiful gal - Allie and she asked, \"How can I help you\". I pointed at Brewer and he told Allie what he wanted and told her what his budget was. I made eye contact with Allie so that we were both clear she would address all her questions to my Grandson. From that moment Allie went the extra mile to ensure my Grandson got the perfect gift for his Mom and stayed within his budget. She treated him like an important customer. She asked \"does your Mom like white or yellow gold?\" Allie - expressed over and over how lucky his Mom was to have such a thoughtful son. She made him feel so good. She asked if he wanted her to gift wrap it for him and with a smile he said \"that would be great\". When Allie came back with a beautifully wrapped box and a nice bag my grandson was beaming with excitement. We walked out the door and my grandson high fived-me and said \"I\'m the first boy to ever by my Mom a diamond\". Thank you so much to Allie for making this shopping trip an extra special experience and going the extra mile for my Grandson. My daughter was brought to tears with her beautiful quality necklace. Gaines is the best!!!
Lori Rathbun
Posted on Website May 16, 2023
Gaines Jewelers and the Gaines family and staff have provided many quality pieces that have helped make many special moments possible. Thank you!!
Nathan Adams
Posted on Website November 28, 2022
My family has shopped at Gaines for well over 45 years. If you want prompt, friendly and efficient service for all your jewelry needs Gaines is the place.\r\nThe founder, Mr. Bob Gaines was one of the finest men I\'ve ever met. Mr. Gaines set the standard by which the business continues to operate today. \r\nGreat Man, Great Business, Great Staff and Great Family.
Kenneth J. Ester
Posted on Website February 28, 2022
My fiancé and I went to roughly 6 different jewelry stores in our surrounding areas and he ended up purchasing my rings from Gaines. So happy with the service, ring and no pressure help! You gained a customer for life Gaines!
Rachael
Posted on Website July 31, 2021
We’ve been doing business with Gaines for 3 generations. Excellent people, they know all their customers by name, always have exactly what we need, and more!
Dave & Lori Cairnduff
Posted on Website February 22, 2021
Gaines is my go to local business for quality jewelry, honesty, and customer service. David has been the best! He helped with the engagement ring, custom wedding band and other custom pieces. Only place I will buy from.
Darin Crosby
Posted on Website December 21, 2020